Fly88 takes the privacy and security of every user's personal data seriously. This document clearly explains how we collect, use, store, and protect your information in line with current data protection standards.
Privacy is more than a written policy — it is a core value we practise every day in every aspect of fly88 platform operations.
All data transmitted between your device and fly88 servers is protected by 256-bit SSL encryption — the same standard used by leading financial institutions worldwide to ensure your information remains completely secure from interception.
Your personal data is stored on servers protected by multi-layered firewalls, strict access controls, and continuous 24-hour monitoring. Only authorised personnel may access sensitive user information based on their job requirements.
Fly88 provides two-factor authentication (2FA) for all user accounts, ensuring only you can access your own account. Any suspicious login attempt will be detected and you will be notified immediately.
Fly88 has never and will never sell, rent, or distribute users' personal data to third parties for marketing purposes. Your information belongs to you — we only use it for the purposes you agreed to at the time of registration.
You have the full right to view, amend, or request deletion of your personal data stored with fly88 at any time. Such requests will be processed by our team within the stipulated timeframe in accordance with established procedures.
The fly88 privacy policy is reviewed regularly to ensure full compliance with applicable data protection regulations. We work with legal and cybersecurity experts to maintain the highest data protection standards.
Fly88 respects the privacy of every user on our online entertainment platform. This Privacy Policy is designed to transparently explain how we collect, process, store, and protect your personal data in line with our responsibilities as a responsible platform operator.
By registering for or using any fly88 service — including the web platform, mobile app, customer support services, and other communication channels — you are deemed to have read, understood, and agreed to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, we advise you to discontinue use of our platform.
This document applies to all personal data collected through your interactions with fly88, regardless of the method or channel used. fly88 acts as a responsible data controller and is committed to ensuring all data processing is carried out lawfully, fairly, and transparently.
This Privacy Policy is effective from 1 January 2026. Any amendments to this policy will be communicated to users via in-app notifications or email before the changes take effect.
Fly88 only collects personal data necessary to provide high-quality services to our users. The following are the categories of data we collect and their purposes:
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, identification number, document image | Identity verification (KYC), fraud prevention |
| Contact Data | Email address, mobile phone number | Account communications, security notifications |
| Financial Data | Bank name, account number, transaction history | Deposit and withdrawal processing |
| Usage Data | Game history, activity logs, game preferences | Service improvement, personalised recommendations |
| Technical Data | IP address, device type, operating system, web browser | Account security, suspicious activity detection |
| Cookie Data | Session cookies, preference cookies, device identifiers | User experience, platform analytics |
We do not collect sensitive personal data such as health information, religious beliefs or political opinions unless required by applicable law in specific circumstances.
Data you provide during the KYC process is used solely for identity verification and legal compliance purposes. fly88 will not use your identification documents for any other purpose without your consent.
Fly88 uses collected personal data only for legitimate and necessary purposes. Every use of data is based on one or more solid legal grounds, including contract fulfilment, legal obligations, legitimate interests, or your explicitly given consent.
The primary purposes for which your personal data is used are as follows:
Fly88 will not use your data for any purpose not mentioned above without first obtaining your consent. Any proposed new data processing will be communicated to you via a privacy policy update or direct notification.
Fly88 does not sell or rent users' personal data to any third party. However, under certain limited circumstances, we may need to share your data with the following parties for legitimate operational purposes:
All third parties that receive fly88 user data are bound by strict data confidentiality agreements and must comply with the data protection standards set by fly88. They are only permitted to process your data for agreed purposes.
fly88 has no operations involving cross-border international data transfers. All Malaysian user data is processed and stored in an environment that complies with local data protection regulations.
Fly88 uses cookies and similar tracking technologies to enhance user experience, ensure session security, and understand platform usage patterns. Cookies are small text files stored on your device when you visit our website.
The types of cookies we use are as follows:
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of some parts of the fly88 platform. Continued use of our platform after receiving the cookie notice is considered your consent to the use of cookies as described above.
Fly88 continuously invests in the latest cybersecurity infrastructure to ensure users' personal data is always protected against unauthorised access, disclosure, alteration, or destruction. The key security measures we implement are as follows:
While fly88 takes all reasonable steps to protect your data, no security system can be guaranteed 100% secure. In the event of a data security breach affecting your information, fly88 will notify you in a timely manner in accordance with applicable legal obligations.
You also play an important role in keeping your account secure. Please ensure your password is strong, unique, and not shared with anyone. Enable 2FA and contact fly88 support immediately if you suspect any suspicious activity on your account.
As a fly88 user, you have certain rights regarding the personal data we hold about you. fly88 is committed to respecting and facilitating the exercise of these rights:
You have the right to know what personal data we hold about you and to obtain a copy upon request.
You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
You may request deletion of your personal data under certain circumstances, subject to our legal obligations.
You have the right to object to the processing of your data for direct marketing purposes at any time, without needing to provide a reason.
You may request that processing of your data be restricted under certain circumstances while your request is under review.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another party.
To exercise any of the above rights, please contact the fly88 customer support team via in-app live chat. We will process your request within 30 business days from the date of receipt of a complete request.
Fly88 only retains users' personal data for as long as necessary to fulfil the original purpose of collection or to comply with applicable legal obligations. Our data retention policy is as follows:
Once the designated retention period expires, your personal data will be permanently deleted or anonymised so that it can no longer be associated with you as an individual.
Fly88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, new legal requirements, or platform improvements. All significant changes will be communicated to users via:
Continued use of the fly88 platform after an amended Privacy Policy takes effect constitutes your acceptance of those changes. If you do not agree with the changes made, you have the right to close your account and request deletion of your data as outlined in the user rights section above.
Previous versions of this Privacy Policy are kept in an archive and can be requested from our support team if needed for reference.
If you have any enquiries, concerns or requests regarding this Privacy Policy or the processing of your personal data by fly88, our team is ready to assist you through the following channels:
We encourage you to also read related documents such as Terms and Conditions and Responsible Gaming Guide for a comprehensive understanding of your rights and responsibilities as a fly88 user.
Here are answers to the most frequently asked questions regarding data protection and user privacy on the fly88 platform.